On February 17, 2012, we discussed and explored communication and conflict resolution. We talk about all of the different ways that communication and conflict resolution can be done and we also focused our own strengths and weaknesses when it comes to communication. During the presentation, we took a short quiz that helped us define how we handle conflicts. The quiz was helpful in understanding our own views on conflict resolution and the way our fellow Summit group members view conflict resolution. For the quiz, I tied with two different animals that depicted two different conflict resolution styles. I was both the Compromising Fox and the Collaborating Owl. I feel that both of these styles depict how I tend to deal with conflicts. A communication strength that I have in common to the fox style is that I strive to be fair in conflict resolutions and will try to find a way that all individuals involved can win if possible. Another strength would be that I am open-minded to different solutions to any given conflict. I like to gain insight from others as to what they might feel is a good solution and find one that everyone can agree on. My greatest weakness in communication and conflict resolution is that I do like to please everyone involved and have a resolution that is fair and the best possible. For this reason, I do not solve conflicts immediately. I like to mull over all of the possible solutions, discuss with others and form an idea, which can take more time than may be given.
To improve myself as a better leader I need to work on solving problems quickly and in a timely manner. As mentioned above, I tend to try to take my time when solving problems, thinking and debating over what are the best resolutions. While I view this as being a positive way to solve problems, often times, you are not given much time to make such decisions and you must think quickly as to what the solution should be.
Overall, the presentation on communication and conflict resolution gave me great insight into my own Summit Group. In my Summit group, we all had different animals and thus different conflict resolution styles. I feel that this is very beneficial as a group. We can each use our strengths for solving different types of problems based on the amount of time that we are given to find a solution or the different individuals involved. As a whole, our Summit group works very well together. We each bring something new to the group and respect each other’s decision-making skills.
-Shelby H.
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